Frequently Asked Questions (FAQ)

Is there a specific region I need to live in to receive Counseling Center services?

PathPoint’s physical office is located in downtown Santa Barbara, CA. Clients may also choose to engage in therapy remotely via our virtual telehealth platform and utilizing private pay.

What are the next steps to receiving support?

To initiate the enrollment process, please either call, text, email or click on the “contact” page. From there, our staff will reach out to learn more about your insurance information, needs, and to connect you with the right therapist. Please feel free to reach out with any questions!

What are the Counseling Center’s hours?

PathPoint’s Counseling Center operates Friday through Sunday, between the hours of 8:00 a.m. and 6:30 p.m. Services are by appointment only, no walk-ins will be accepted.

What are some resources for those struggling with their mental health?

It’s ok not to be ok. Below are local and national resources:

  • 988 - National Suicide Prevention Hotline (click on the blue button in the top right corner of this website to navigate to the page)

  • 855.845.7415 - Peer-Run Warm Hotline (a non-emergency resource for anyone in California seeking mental and emotional support)

  • Text 741.741 - Connect with a trained crisis counselor to receive free, 24/7 crisis support via text message (in English and Spanish)

  • 805.964.524 - Domestic Violence Solutions, (24 hours crisis and information hotline)

  • 888.868.1649 - ACCESS Line (24 hours crisis response and services in Santa Barbara)

  • 805.564.3696 - Standing Together to End Sexual Assault (24 hour hotline)

  • 888.334.2777 - SAFTY (Safe Alternative for Treating Youth):

  • 800.971.0016 - Institute on Aging, the friendship Line

  • 866.488.7386 or text "START" AT 678-678 -The Trevor Project (suicide prevention support for LGBTQ+ identifying individuals)

  • 1.800.273.8255 or text 838255 - Veterans Crisis Line responder

  • 1.800.662.HELP (4357) (TTY 800-8468517) or text your 5 digit ZIP code to 435748 (HELP4U) - SAHMSA’s National Helpline is a free, 24/7. 365 day-a-year treatment referral and information service for individuals and families facing a mental and/or substance-use disorder (in English and Spanish)